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Service Policy

The Best Support for the Well-Sustained Partnership

  • • First installation supervised by MEDI-FUTURE
  • • Tools and labor provided by Dealer
  • • A/S support provided by Dealer
  • • Remote Support provided by MEDI-FUTURE
  • • Training course(installation, application, service) provided for one week maximum on site
  • • If it needs to stay longer than one week by dealer’s request, additional cost like travel, accommodation, living expenses should be paid by Dealer
Software Upgrade
  • • During warranty period, software upgrades are provided free of charge to Dealer
  • • Dealer is responsible for upgrading software in products delivered to customers
  • • MEDI-FUTURE will provide tech support and training for software upgrades
  • 1505, Startower, 37, Sagimakgol-ro 62 beon-gil, Jungwon-gu, Seongnam-si, Gyeonggi-do, South Korea 13211

    TEL : +82-31-8018-5140

    FAX : +82-31-8018-5141

    E-mail :